Fans vs. Ticketmaster

Ticketmaster’s ‘Bot’ accusations leave fans fuming after dynamic pricing Backlash

Oasis fans are in uproar after Ticketmaster cancelled their tickets for the highly anticipated reunion tour, accusing them of being ‘bots.’ This latest ticketing drama comes after a controversial ‘dynamic pricing’ system already angered fans last year, leaving many feeling ripped off and now, outright cheated.

Oasis tickets: From price gouging to bot bans

Last year, the band warned about ‘thousands of fake tour tickets’ being sold ahead of their 2025 reunion gigs. Fans were then hit with ‘dynamic pricing,’ where Ticketmaster hiked prices based on demand. Now, some of those who braved the system have had their tickets cancelled, with Ticketmaster claiming they were purchased by “bots.” The company has asked affected customers to fill out a form to dispute the accusation, but many are left wondering what’s going on.

Fans react: Oasis ticketing ‘Outrage’

One fan, Leighah Conroy, spoke to ITV about her frustration. “To say we’re bots is totally out of order,” she said, explaining how she’d spent all day trying to get tickets. She described the feeling of having her dreams crushed, especially as seeing Oasis is on her bucket list. Leighah, like many other fans, is also out of pocket, having spent around £400 on the ticket, accommodation, and travel. She’s demanding answers from Ticketmaster, but so far, they’ve been met with silence.

Ticketmaster speaks: But are there solutions?

A Ticketmaster spokesperson told ITV that anyone who believes their refund was made in error has been sent a form to fill in for the tour’s promoters to review. However, this response is unlikely to satisfy fans who have lost money and been accused of illegal activity. The band themselves have previously stated they leave ticketing and pricing decisions to their promoters and management, and were unaware of the dynamic pricing strategy. They expressed their disappointment with how it was handled and said they were trying to help keep prices down and reduce touting. It seems the battle between fans and ticketing giants is set to continue.